Snapdeal
has come forward to pacify the angry customers who are still waiting
their budget Android phablet- Micromax A116 Canvas HD.
The e-store has taken to Facebook and posted a message on its facebook page saying “We know that some of you have been facing issue with regard to the Order placed for Micromax Canvas HD. We understand your concern and it is unfortunate that Micromax had to delay the orders due to procedural issues…. We would urge you to understand that we are doing everything to serve you the best. We are here to answer every query of yours in the meantime.”
Angry customers have also started complaining about the delay on facebook. Here are some of the complaints-
Arafat Unrated Version says “i already cancelled my order last weekend..waiting for my refund...bad experience from snapdeal” “I am quite surprised that why we have not been informed earlier...in my order delivery date was mentioned March 15 and I had not been informed about the delay until delivery date !! Is this the way company like SnapDeal works? Really 0 rating to SnapDeal for poor service..........” says Pranav Thakker.
The store on 15th of March communicated with customers in an email (jointly with Micromax), promising freebies to customers. Here is the email.
The e-store has taken to Facebook and posted a message on its facebook page saying “We know that some of you have been facing issue with regard to the Order placed for Micromax Canvas HD. We understand your concern and it is unfortunate that Micromax had to delay the orders due to procedural issues…. We would urge you to understand that we are doing everything to serve you the best. We are here to answer every query of yours in the meantime.”
Angry customers have also started complaining about the delay on facebook. Here are some of the complaints-
Arafat Unrated Version says “i already cancelled my order last weekend..waiting for my refund...bad experience from snapdeal” “I am quite surprised that why we have not been informed earlier...in my order delivery date was mentioned March 15 and I had not been informed about the delay until delivery date !! Is this the way company like SnapDeal works? Really 0 rating to SnapDeal for poor service..........” says Pranav Thakker.
The store on 15th of March communicated with customers in an email (jointly with Micromax), promising freebies to customers. Here is the email.
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